our promise

With every order we give you the promise of a quick exchange or exchange.

Despite the greatest care and prior review of all our articles, mistakes can creep in.

We ask you to proceed according to the following scheme, if there are problems during installation or activation:

  • Please check if you followed the installation instructions. Instructions are included with every order.
  • Take a picture or better a screenshot of the error message you see on the screen.
  • Send us an Email [email protected] and describe the mistake.

You will always receive an individual response within our business hours as well as assistance and replacement of the defective goods.